AI case study
A four-person contract workload:
20 minutes per contract cut to 3.
A case from one company.
The company sent about 300 contracts a month, each created from the same template with the client’s name and details swapped in, then emailed. Opening the file, editing it, saving a PDF and writing the email took about 20 minutes per contract. It was too much for one person, so four people shared the work. Reminders to clients who had not replied, and checks of returned contracts, were also done by hand.
We built a system in which AI reads each client’s details, such as their application, and compiles them into a list. From that list, the contract PDF and a draft email are prepared automatically. Staff now review and send, and each contract takes about 3 minutes. Work that took four people 100 hours a month now takes about 15 hours.
Reminders are automated when there is no reply. When a contract comes back, AI compares it with the original and shows only the parts that changed, so staff check just those changes and oversights are easier to prevent. AI also checks the content for errors and inconsistencies and suggests how to handle points that need attention.
Repetitive work is left to AI, so people can focus on the decisions that need them.
- Contracts per month
- ~300
- Time per contract
- 20 → 3 min
- Monthly time to prepare and send (shared by four people before)
- 100 → 15 h
- What staff review in returned contracts
- Changes only
Working time saved (estimate)
1,020+ hours a year
Roughly six months of one person’s working time, or about $30,600 in labor costs at around $30 an hour.
- Preparing and sending contracts
- 20 → 3 minutes per contract (17 minutes saved) × about 300 a month = 85 hours a month
- 1,020 hours ($30,600)
Time spent on reminders and on checking returned contracts is not included, so the actual savings are greater.
How it works
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01
AI reads
AI reads client details, such as applications, into a list
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02
Automatic drafts
The contract PDF and a draft email are created from the list
-
03
Review and send
Staff review the content and send it
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04
Reminders and returns
Reminders go out automatically; for returned contracts, AI shows only what changed